Here’s our Story
Our story starts way back in 2003 just after our first child (Samuel) was born. When we opened a store in Rawtenstall selling printer supplies to home users & small organisations. And over the following 10 years opened another 3 through-out Lancashire.
As the marketplace changed we had to change too. And we strongly believed we could make a difference by developing solutions that solve our customers problems, which provided them with certainty.
We now operate from a large business unit located on the Lancashire Greater Manchester border in Haslingden, which allows us to help & bring personal service to customers throughout the north of England.
What we do
We develop and supply ‘fit for purpose’ office products & solutions that provide certainty of cost & certainty of service for small organisations.
Our number 1 focus is to help guide our customers in solving their uncertainty of cost and service problems for the solutions they require to run their operations. Things such as print technology, telecoms, stationery & IT.
Our role as guide is to help our customers identify and fix their problems, so they can concentrate all their efforts on looking after their own customers.
As their guide, we provide customers with complete peace of mind. And we do this by providing a price promise guarantee (never to increase the price’ whilst a customer is in one of our current agreements), by providing guaranteed next day service. All backed up by our 100% satisfaction guarantee.
What about individuals?
We continue to serve individuals too…
You have played just as big a part, in our journey, as our business customers.
For individuals, we developed your very own printing solution, Infinity. Which provides you with the latest multi-function printer and unlimited ink cartridges for just £11.99 a month. And of course, we will still supply you with high quality ink and toner cartridges, together with the same customer service and free delivery benefits as our business customers receive.
Where are we going?
Our plans include more streamlined services for the office & workplace, designed specifically to solve problems and reduce costs in small organisations. With the aim of further increasing our customers efficiencies and/or profitability.
And we will use our affordable managed print service (MY Print Service) as the enabler to expand through-out the north of England, nationally and then potentially internationally.
We want to be known as a trusted adviser for small organisations anywhere in the world.
To support our journey, we will continue to drive new technologies & ethics into every part of our business, to help us deliver our global message of Simple Honest Service.