What’s the advantages of an internet based phone system during a pandemic?

Well…

We’ve had many internet phone system customers confronted with a series of challenges.

  • Some team members working permanently from home
  • Other team members are still based in the office
  • And even some need to come into the office occasionally, although mainly working from home.

Rather than just diverting all office calls to a designated mobile number we…

Downloaded an App on to all team members mobile phones, which allows the mobile phone to mimic their office desk phone.

Not only that. The system can be configured to cover pretty much any required scenario. Like:

  • Team member mobiles can ring all at once when an office call comes in, and any team member can answer it, no matter their location.
  • You can have the mobiles set as a hunt group too. Where the call rings the 1st mobile, then the next until someone answers
  • Direct dial numbers still work too across the App, so you’ll never miss a direct call either.
  • Transferring calls mobile to mobile, desk phone to desk phone, desk phone to mobile and mobile to desk phone is seamless too.
  • You can even have a virtual reception that will route calls to specific individuals or hunt groups for things like technical or accounts.
  • Both desk phone and mobile work seamlessly. You can be in the office and both will ring together, letting you decide to answer on mobile or desk phone.

Yes. You can save up to 50% against traditional phone systems too. But in a pandemic, it’s not just about the price. The extra functionality is vitally important too.

As organisations return to work. It’s not going to be the same. It’s going to need hybrid solutions that can cope with office workers, home workers and those in-between too.

Our internet-based phone solution comes in a guaranteed fixed monthly fee, which can include the desk phone hardware or just a cost-effective licence if you need only need the mobile App.

It’s a very simple honest service, which provides certainty and peace of mind. Click for here for more details.