Frequently Asked Questions
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Simply fill in our enquiry form, and we’ll do the rest.
Each time you introduce a new customer to Cloud Talk and they sign up, you receive a free month’s subscription, so if you get 12 others to sign up, that’s a free phone system for a whole year.
Absolutely, this covered by the small installation charge.
We only use business rated phones provided by 1 of the market leaders (Yealink). And we have a choice of 3 desktop phones (with varying functionality) and a DECT handset option, which can be used without cabling by plugging a control box directly into your switch or router.
There may be a small installation charge. Depending on how your current systems (router and cabling) are currently set up, there may be some initial chargeable works to carry out. But this will be identified during your FREE assessment.
Call recording and reception services are available for an additional fee.
Absolutely, and in addition you can have direct dial numbers for each handset, and create virtual office numbers for marketing to other areas of the UK.
With each handset, you get 4000 UK minutes (2000 land line & 2000 mobile). And if you go over this (which is very unlikely), further calls will be charged at 1.5p for UK local & national land-line calls and 4p for UK mobile calls.
This will never happen when you work with us. Many other organisations have price increases written into their T&C’s. But, when working with us, you are covered by our price promise guarantee ‘never to increase your agreement prices’ (unless your requirement changes).
It’s a monthly low-cost subscription service, and as an example, a service with 1 handset can cost from £14.99 a month plus VAT.
Absolutely, the service is very scalable, from one handset, up to however many you need. And they can be configured in the way that your organisation requires.