What is ICT Support?
ICT Support is our preventative maintenance service that identifies issues with your computer systems and allows us to apply a fix before the issue becomes a major problem and effects your productivity. We take responsibility for the management and performance of the IT support for your business, backed up with the appropriate response times, reports and feedback to you as required. ICT Support is required, simply where there is little or no in-house expertise available.
What do i get?
A more efficient way of managing your IT infrastructure. It allows the mundane, day to day running and management of things like patches, updates, virus scanning to be removed from your sphere of responsibility. And leaves you with more time to spend running the business. A further advantage (and one that influences profits) is your business network can become more reliable and therefore have less downtime. It all comes down to how critical your IT systems are in keeping the organisation running, and support can include all or as little of the following things as you need:
- Guaranteed response times
- Telephone support
- Remote control support
- Remote monitoring
- Proactive maintenance
- Patch management
- Software Updates
- Anti-virus updates
- Security Management
- Onsite support
- Onsite visits for tips & advice
- Courtesy equipment
- Software support
What do I need to do?
Just fill out our form below with your requirements and one of our experienced team will get right back to you and find out how our services can work for you.
What happens next?
Once we receive your request, one of our experienced team will contact you and have a chat about any further details, so we can offer you the best solution for your needs.
Just to re-assure you, this is a free no obligation assessment and we will only contact you by your specified contact method with NO cold calling and most definitely NO pushy sales people. We only have people that can help you in our business…
It’s really that simple! But if you prefer, you can click the speech icon at the bottom right of your screen and *live chat to one of our team.
For a list of frequently asked questions, please click here.
*Live chat is only available 9am – 5:30pm Mon-Fri.